Can I still reply to your messages?

support
1

Hello everyone!

Every now and then I enter the community and read what I can, but I never received notifications that comments I made were replied to. I feel: 1) a little bad because I left them waiting for a response to their response on an important topic related to a forum story called, for example, “How long do you feed?”, among others; 2) an old lady, but not a cool one, who gets along well with technology, but one who is not understanding and feels lost (haha).
The thing is that now I discovered that I have notifications, I open them and I see that I have unread responses (with questions):

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But I can’t reply to them: when I try to enter the story again, it doesn’t open and always takes me to this other one:

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Investigating, I understand (correct me if I’m wrong) that I “lost” the “category” that previously allowed me to access that story and interact with you in it, and my question now is: how can I regain the ability to access and be able to reply to everyone?

I want to reply to you! And apologies for not understanding. I’m like Benjamin Button, I was born old and I’m getting younger with time. :joy:

Thanks. :folded_hands:

2

Aloha! Did you read the post that shows up when you want to enter the one related to our diet? :slight_smile:

3

Okay, @ornellamazzitelli. After rehabilitating the channels, your account is showing posts again:

Screenshot_20231212_020708
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→ I would add that when you request assistance, you enable us to view your accounts to look for errors or glitches:

[INFO] Cómo usar el Soporte

Everything should be OK now, but you can open another ticket mentioning this message (#5164) :wink:

Take care!

4

Hi! At the time yes, these days no, and now that I wrote to support, yes! Thank you so much. :slightly_smiling_face::folded_hands: